List of active policies

Full policy

The abbreviations used in this contract are as follows.

1. WAYTOGO : Is the brand name of the internet platform belonging to Waytogo Software and Consulting Services Inc.

2. PLATFORM : The entire internet platform with the domain name www.waytogo.live and all supporting infrastructures.

3. VISITOR: Person or persons who visit and use the platform for informational purposes by reading without providing personal contact information.

4. CLIENT : Individuals or institutions who benefit from the services mentioned on the platform for a fee or free of charge, and who voluntarily provide personal, institutional, product and service information for this purpose.

5. PROFESSIONAL COACH : Refers to individuals who declare that they have the qualification of a professional coach through the WAYTOGO platform and have proven these declarations with official documents (certificates, accreditations, etc.).

6. USER : The general definition of all visitors, clients and professional coach users using the platform.

7. ONLINE PAYMENT SYSTEM: The online payment service provided for the execution of the service purchased by the client with the payment intermediary contracted by WAYTOGO, through credit card, debit card, banks under the terms and conditions specified in this Agreement.

8. ONLINE PAYMENT ACCOUNT: The protection account to which the payment system called Marketplace is connected, managed by Iyzico, which is a Payment Institution under the supervision of the Banking Regulation and Supervision Agency (BRSA), with which WAYTOGO cooperates for the execution of the Online Payment System Service.

9. AGREEMENT: WAYTOGO terms of use and privacy agreement.

10. LAW : Personal Data Protection Law No. 6698.

11. REGULATION: Refers to the Regulation on Service Providers and Intermediary Service Providers in Electronic Commerce published in the Official Gazette dated August 26, 2015 and numbered 29457.

1. This agreement has been established between "WAYTOGO" and the user who conveys the request for service from WAYTOGO through the application or platform.

2. By submitting a request for service through the WAYTOGO platform, the user accepts, declares and undertakes that they have read this entire terms of use agreement, understood its entire content and approved all of its provisions. The user must accept all the provisions of the terms of use agreement in order to receive services through WAYTOGO.

3. With this agreement, the principles of professional coaching services that the user will receive from the WAYTOGO platform are determined. While providing these services, WAYTOGO adheres to the rights and obligations within the framework of Consumer Protection Law No. 4077, Personal Data Protection Law No. 6698 and Regulations on Distance Contracts Platform Principles. By accepting this agreement, users are deemed to have accepted that they will act in accordance with the legislation. Transactions carried out by users with professional coaches by bypassing the WAYTOGO platform and/or all transactions not approved by WAYTOGO are outside the scope of this terms of use agreement. WAYTOGO does not accept any responsibility in this regard.

4. The PLATFORM brings together clients and professional coaches on an online platform. The purpose of the platform is to provide an electronic environment for clients to receive professional coaching and training from professional coaches in return for paying the package fees determined by the platform.

5. It is necessary to become a member of the platform in order to benefit from all the content on the platform. The terms of use and privacy agreement must be accepted to become a member of the platform. Membership is required to ask questions to coaches, make online meetings and receive coaching.

6. The client accepts and undertakes that the information they provide when registering to the platform is correct. Visitors under the age of 18 cannot receive service as clients. WAYTOGO reserves the right to take any legal action against persons who receive professional coaching by providing false information about their personal information. If WAYTOGO is informed by the professional coach that the client is under 18 years of age or among those who are not recommended to receive professional coaching during professional coaching, the professional coaching is immediately terminated and the client is removed from membership.

7. The client accepts that the information and ethical practices that professional coaches will provide during professional coaching do not bind WAYTOGO or the platform, but are only the professional coach's own coaching style. No responsibility is accepted for damages that the professional coach / third parties may suffer due to the ideas and opinions that the client will express on the platform, and for damages that the client may suffer due to the opinions that third parties will express. WAYTOGO will not be responsible for the reading of client data by unauthorized persons and for damages that may occur to member software and data.

8. WAYTOGO may monitor, record and store interactions ("Sessions") between clients, professional coaches and automated chat bots on the platform, including any audio, video or text. By this document, you accept the following: (i) monitoring, recording and storing of any Session you participate in, which may include your voice, image and communication ("Records"); (ii) WAYTOGO's storing and using these Records for its own internal business purposes, including but not limited to professional coach evaluation, professional coach training, artificial intelligence algorithm training, dispute resolution and development of the Platform and services provided through the Platform; (iii) these Records to parties in a Record (e.g., Clients and Professional Coaches); (iv) the use or disclosure of these Records by WAYTOGO to the extent required by laws or legal process or to the extent it deems necessary to enforce or protect WAYTOGO's rights or the rights of a third party; and (v) as otherwise agreed by you (for Professional Coaches, as specified in the Professional Coach cooperation agreement).

For WAYTOGO to use the Records for the limited purposes specified in this section or as otherwise agreed by you (to the extent it can be used to prevent its use, you waive all publicity, privacy or other rights under applicable laws and hereby grant a worldwide, non-exclusive right, you grant a fully paid, royalty-free, irrevocable, perpetual, sublicensable and transferable license under any intellectual property rights you may have in any Record or content for WAYTOGO to copy, modify, distribute and use such Record and content in accordance with the commercial purposes stated herein or as required by law or legal process. Notwithstanding the foregoing, as stated in our Privacy Policy, you may have certain options regarding access to Records or storage of Records.

You agree not to record, copy, redistribute, publish, publicly perform or publicly display any Session except as permitted by this Agreement. To the extent Records are made available to you by WAYTOGO, you agree to use them for your personal use only and not for further distribution or publication.

9. The client and professional coaches accept and undertake that they will not display or send any information, writings, visuals and any content that is especially illegal and against the law, containing threats, blackmail, insults, slander through WAYTOGO. In addition, illegal transactions bind the parties and WAYTOGO does not accept any responsibility.

10. WAYTOGO has the right to suspend its existing services for a period of time it wants for technical maintenance and requirements.

11. The client is solely responsible for the accuracy of the information they have provided during WAYTOGO membership and for the protection of user passwords. The client accepts, declares and undertakes that they will not share their membership information with anyone and that it is exclusive to them. WAYTOGO does not share the client's personal information with other clients or third parties. The client declares that they can benefit from WAYTOGO only for personal professional coaching, and that they cannot allow others to use any service in WAYTOGO for commercial or personal purposes. The client accepts that the security, storage, keeping away from the knowledge of third parties and unauthorized use of the access tools (username, password, etc.) to the system used are entirely the client's responsibility.

12. WAYTOGO has the authority to send informational e-mails to the registered e-mail addresses of its clients and informational messages to their mobile phones at any time in accordance with this terms of use agreement. If the client does not want, they can prevent these notifications from being sent to them by leaving the membership. However, if the client also gives permission while approving this user/privacy agreement, they will be deemed to have accepted the sending of informational e-mails to their e-mail address and informational messages to their mobile phone.

13. The client is responsible for the adequacy of the hardware and access services they are using to access the WAYTOGO platform, and cannot hold WAYTOGO responsible for not being able to access WAYTOGO services / not being able to use the services for these reasons.

14. WAYTOGO records and uses the IP address of its users to solve problems related to the platform.

15. The client accepts and declares that they know that the services they benefit from in return for a fee are services that include immediate performance, and that they cannot request a refund, offset or transfer by stating that they are not using the service in the membership types offered by WAYTOGO. No client can request any fee from WAYTOGO for not complying with this program. However, if the client notifies that they cannot benefit from this service due to force majeure, WAYTOGO may offer a new professional coaching package to the client or refund the fee if it sees a justifiable reason. WAYTOGO may always request the client to provide documents that prove the existence of force majeure.

16. The client's membership registration to WAYTOGO means that they have read all the articles in the user agreement and accepted all the articles in the user agreement. This Agreement has been concluded at the moment the client becomes a member of the platform and has entered into force at the same time.

ONLINE TRAININGS AND COACHING PACKAGES

17. WAYTOGO offers training and online coaching packages to clients. The maximum durations of the coaching packages offered are shaped according to the number of meetings in the package chosen by the client. When the maximum time expires, the package is reset. WAYTOGO's coaching packages are packages that are shaped according to how many coaching sessions (records) there will be, such as 2, 6, 8 or 10. The client can make the payment before or after the Chemistry Meeting.

18. Matching is made with the most suitable professional coach according to the result of the survey to be conducted by the client and is defined to their account. If the client does not want to continue with their current coach, they can have a 2nd Chemistry Meeting with another coach without paying an additional fee.

19. 2-session coaching packages will be completed within 2 months including the Chemistry Meeting, 6-session coaching packages will be completed within 6 months including the Chemistry Meeting, 8-session coaching packages will be completed within 8 months including the Chemistry Meeting, 10-session coaching packages will be completed within 10 months including the Chemistry Meeting. The completion times of the meetings are determined according to the number of coaching sessions.

20. The client can purchase these membership packages through credit card, debit card or other payment methods offered by WAYTOGO. If a refund to the client is accepted by WAYTOGO, a refund will be made with the client's purchase method. WAYTOGO may use one of the options of refund or suggesting a new professional coach to the client if the issues in Article 15 of the user agreement are valid.

21. Clients are provided with the option to use discount codes, if any, on the payment screen when purchasing membership packages. Discount codes offered to users are personalized and one-time only. Expired discount codes cannot be used on the site. WAYTOGO reserves the right to demand payment from the user with legal interest if it determines that an expired discount code has been used or the same code has been used more than once.

22. WAYTOGO may modify this Agreement from time to time, in whole or in part, at its sole discretion, or likewise apply new terms and conditions thereto (collectively "Updates"). As a rule, Updates will be made by sending e-mails or publishing announcements through relevant platforms and will come into effect as of the announcement date.

23. Within the framework of the project titled "Development of Artificial Intelligence Supported Auto-Supervision System in the Coaching Sector" with number 7240849 supported under TUBITAK 1507 Program 2024-2 Call, coaching sessions conducted on the WAYTOGO platform will be recorded anonymously and will only be used for analysis and reporting purposes in line with project objectives. These records will be stored in accordance with the relevant legislation and data security principles, and users are deemed to have agreed to contribute to this project.

24. The Istanbul Anatolian Courts and Enforcement Offices of the Republic of Turkey have jurisdiction in disputes related to this agreement.

Full policy

This Information Text regarding the collection, processing and transfer of your personal data by Waytogo Software and Consulting Services Inc. (hereinafter referred to as "Waytogo"), established at Teknopark Istanbul, Sanayi Mah. Teknopark Boulevard, No: 1 / 4C Interior Door No: Z08 Pendik Istanbul, aims to inform you about the following matters:

• Which personal data are collected and processed by Waytogo,

• For what purpose Waytogo collects and processes your personal data,

• With whom Waytogo shares your personal data,

• Whether your personal data is transferred outside of Turkey,

• How Waytogo stores and protects your data,

• The scope of your rights regarding your personal data.

Within the purposes of this Information Text,

• "Personal Data" refers to information about an identified or identifiable individual, and

• "Processing" refers to operations such as collection, withdrawal of permission, access, use, sharing, storage and destruction related to Personal Data.

1. Processed Personal Data, Purpose of Processing and Data Processor

Your personal data specified in this Information Text are processed based on the legal compliance reasons stated in Article 5/2 of the Personal Data Protection Law (PDPL).

Waytogo processes your personal data in the table below for the specified purposes, through the specified units and limited to the specified periods.

Your personal data specified below will be processed for compliance with the relevant legislation, primarily the Turkish Code of Obligations and the Income Tax Law, and within the scope of the service contract for the fulfillment of Waytogo's legal obligations, for the necessary establishment and performance of the contract, and for Waytogo to establish, use or protect a right. The processing of this data is carried out in accordance with clauses (a), (c), (ç) and (e) of Article 5/2 of the PDPL and is not subject to your explicit consent. In this respect, we inform you that you do not have the right to request the deletion of your personal data until the end of the retention periods required by the business and the law.

Collection of Personal Data for the development of the products and services offered, for the provision of new products and services in line with customer satisfaction and needs, and for other commercial purposes.

The processing of personal data contained herein for the above-mentioned purposes is based on Article 5/1 of the Personal Data Protection Law.

Waytogo may analyze your personal data mentioned above through automatic systems within the scope of your explicit consent and may draw conclusions regarding this data.

Collection of special categories of personal data for the purpose of providing professional coaching services.

Your Personal Data mentioned above is processed based on your explicit consent only within this scope and for the purpose of enabling Waytogo to direct you to the most suitable professional coach by considering your needs.

The processing of personal data contained herein for the above-mentioned purposes is based on Article 6/2 of the Personal Data Protection Law.

Waytogo asks questions on the platform about the subject you want to receive service on, your personality profile, your education, your expectations from professional coaching in order to determine the professional coaching service you need and to direct you to the most suitable professional coach. The answers you give to these questions will be processed only by the professional coach you receive service from and/or Waytogo within the scope of your direct explicit consent. Your Special Categories of Personal Data will not be shared with third parties under any circumstances, except for the professional coach you are matched with.

You have the right to withdraw your consent at any time, without giving any reason, regarding the processing of your personal data by Waytogo and/or its suppliers for these purposes based on your explicit consent. After communicating your declaration to withdraw your consent to Waytogo, Waytogo and/or its suppliers will immediately cease processing your data for this purpose.

Your withdrawal of consent will not affect the lawfulness of processing based on your consent before its withdrawal. Waytogo will continue to retain the information provided before the withdrawal of your consent as long as the applicable law permits or requires.

1. Method of Collecting Personal Data

The personal data listed here are collected directly from the data subject through the relevant team specified in the "Data Processor" column in the tables.

• Storage Period

Your personal data will be stored for the period specified under the "Storage Period" heading in the table above. Your Personal Data will be deleted or destroyed in the first disposal period at the end of this period.

3. Transfer or Disclosure to Third Parties

Waytogo may transfer or disclose your personal data specified above without your consent if it is necessary to comply with obligations arising from the law and/or to fulfill its responsibilities under the service contract and/or to fulfill its legal obligation

• to third parties required by the business and/or from which it receives services, such as relevant units within Waytogo, primarily technical support teams, banks, audit firms, lawyers, law offices and financial advisors, suppliers, especially professional coaches from whom service is received, limited to the service received for the fulfillment of obligations and proportional to this purpose, and

• to law enforcement units, public institutions, relevant ministries and directorates; to public institutions and legal entities, including the Social Security Institution, appointed in accordance with labor law and social security laws, and other public institutions authorized by law

may transfer or disclose.

Data transfer within Turkey will be limited to the cases where it is required by law pursuant to PDPL 5/2 (a), necessary for the establishment and/or performance of a contract pursuant to (c), fulfillment of a legal obligation pursuant to (ç), and necessary for the establishment, exercise or protection of a right pursuant to (e), based on PDPL 8/2(a).

Information about third parties and/or categories of third parties to whom your data is disclosed in Turkey is always available for your information and review.

Your personal data is transferred to our bank or payment institution business partners and relevant service providers for the purpose of making payments. If you want to save your credit card to Waytogo, your card information will be transferred to our business partner Iyzico, which is a payment and card storage company, and will be stored securely based on the explicit consent you provide here.

The data controller for the personal data you transmit in communication with service providers is the relevant service providers, and similarly, the transactions you make through channels outside of Waytogo during the service provision process (for example, payment transactions) and records related to the provision of the service are again part of the legal relationship between the service provider and the service recipient, therefore Waytogo does not act as a data controller regarding the data processed and stored in this context.

4. Your Rights

As a data subject, in accordance with the applicable legislation, you have the right to (a) request information about whether your personal data is being processed and how it is processed (Art. 11/(a), (b)), (b) learn the purpose of processing and whether it is used in accordance with its purpose (Art. 11/c), (c) know the third parties to whom it is transferred (Art. 11/ç), (d) request correction (Art. 11/d), (e) request the deletion of your personal data if the reasons requiring its processing no longer exist (Art. 7, Art. 11/e), (f) request notification of the relevant operations to third parties to whom your personal data has been transferred in case of correction and deletion (Art. 11/f), (g) object to the results obtained as a result of analysis (Art. 11/g), request the restriction of processing (Art. 7), (ı) request compensation for damages in case of damage due to unlawful processing (Art. 11/ğ).

Your rights mentioned above are limited by law and can probably be provided by us only under certain conditions. (Please review especially Articles 10 and 13 of the PDPL).

You can submit these requests listed above to the e-mail address info@waytogo.live. Waytogo will finalize your request as soon as possible and at the latest within 30 (thirty) days from the receipt of the relevant documents.

Data Controller: Waytogo Software and Consulting Services Inc.

Central Registration System No: 0800120542900001

Address: Teknopark Istanbul, Sanayi Mah. Teknopark Boulevard, No: 1 / 4C Interior Door No: Z08 Pendik Istanbul

E-Mail: info@waytogo.live

you can contact.

Upon your request, Waytogo can always update your personal data and also the information text. You can always access the current information text at www.waytogo.live.

Right to Complain to the Personal Data Protection Board

To exercise your right to complain to the Board (PDPL Article 13, 14, 15)

Board: Personal Data Protection Board

Address: Nasuh Akar Mah. Ziyabey Cad. 1407. Sok. No: 4 06520 Balgat-Çankaya/ Ankara,

Phone: +90 312 216 5000

Website: Please contact via http://www.kvkk.gov.tr/.

You can access our Privacy Policy and Cookie Policy at www.waytogo.live.

Full policy

CONSENT FORM FOR THE PROCESSING OF SPECIAL CATEGORIES OF PERSONAL DATA

I have read the Information Text before establishing a service relationship with Waytogo Software and Consulting Services Inc. ("Waytogo"), established at Teknopark Istanbul, Sanayi Mah. Teknopark Boulevard, No: 1 / 4C Interior Door No: Z08 Pendik Istanbul, and before giving explicit consent. The Information Text aims to inform you about which personal data we collect, who has access to this personal data, for what purposes this personal data will be used, and your additional rights and obligations regarding our service relationship.

With the Information Text, I have been informed that

• Waytogo is the data controller,

• my explicit consent given here is based on Article 6/2 of the Personal Data Protection Law,

• I have been informed that my data specified here will be processed only for the purpose of matching me with the most suitable professional coach I need and for the development of the artificial intelligence-supported system designed for me to receive a more effective service, and will be limited and proportional to this purpose.

• In this context, I accept that my personal data may be processed for the purpose of developing and improving the system by analyzing it, and may be reported by being anonymized within the scope of project number 7240849 titled "Development of Artificial Intelligence Supported Auto-Supervision System in the Coaching Sector" supported by TUBITAK in the 1507 Program 2024-2 Call.

I have been informed that my data specified here will be processed only for the purpose of matching me with the most suitable professional coach I need and for the development of the artificial intelligence-supported system designed for me to receive a more effective service, and will be limited and proportional to this purpose.

In this framework, for Waytogo to direct me to the professional coach most suitable for my needs and for me to receive this service in an online environment

• the subject I want to receive coaching on,

• my age,

• my educational status,

• my expectations from professional coaching,

• my personality profile,

• my feedback about coaching sessions

I give explicit consent to the processing by Waytogo of the answers to the questions directed on the online platform regarding the matters and to their sharing with the professional coach I am matched with.

Right to Withdraw

You have the right to withdraw your consent (explicit consent) at any time. For this purpose, you can always contact Waytogo at info@waytogo.live.

• If I withdraw my explicit consent, it will not affect the legality of the processing carried out based on my consent before this,

• My data processed within the scope of my consent will continue to be stored during the storage period specified in the Information Text,

I have been informed about these matters. (PDPL Art.7)

I give explicit consent to the processing of my data clearly specified in the explicit consent text, limited to the purposes specified here.

You can access the Information Text and cookie policy at www.waytogo.live.

 

CONSENT FORM FOR THE PROCESSING OF PERSONAL DATA FOR ADVERTISING AND MARKETING PURPOSES

I have read the Information Text before giving explicit consent regarding permission for commercial communication for advertising and marketing purposes to Waytogo Software and Consulting Services Inc. ("Waytogo"), established at Teknopark Istanbul, Sanayi Mah. Teknopark Boulevard, No: 1 / 4C Interior Door No: Z08 Pendik Istanbul. The Information Text aims to inform you about which personal data we collect, who has access to this personal data, for what purposes this personal data will be used, and your additional rights and obligations regarding our service relationship.

With the Information Text, I have been informed that

• Waytogo is the data controller,

• my explicit consent given here relates to commercial communication for advertising and marketing purposes,

• my explicit consent is based on Article 5/1 of the Personal Data Protection Law,

• within the framework of this consent, Waytogo may send me commercial e-mail messages,

• Additionally, within the scope of project number 7240849 titled "Development of Artificial Intelligence Supported Auto-Supervision System in the Coaching Sector" supported by TUBITAK in the 1507 Program 2024-2 Call, my anonymized data may be used in the system for development and testing purposes, and these processes will be conducted in full compliance with confidentiality principles

I have been informed about this matter.

In this framework, for Waytogo to develop products and services offered by Waytogo, to offer new products and services in line with customer satisfaction and needs, and for advertising and marketing, commercial communication purposes

I give explicit consent to the processing of my personal data related to and to sharing it with the suppliers from which it receives services for this purpose.

Waytogo may analyze your personal data mentioned above through automatic systems within the scope of your explicit consent and may draw conclusions regarding this data.

Right to Withdraw Your Consent

You have the right to withdraw the consent you have provided to Waytogo for the processing of the personal data specified above at any time without providing any valid reason. For this purpose, you can always contact Waytogo at info@waytogo.live.

Any withdrawal will not affect the legality of the processing carried out based on your consent before this withdrawal. Waytogo will continue to retain the personal data you provided before the withdrawal of your consent as long as the applicable law permits or requires. (PDPL Art.7)

Waytogo will immediately stop processing your personal data specified above for the purposes mentioned above after you close your account or request us to stop processing your personal data.

I give explicit consent to the processing of my personal data specified in the explicit consent form for advertising, marketing and commercial communication purposes and to sharing it with Waytogo suppliers for this purpose.

You can access the Information Text and cookie policy at www.waytogo.live.

Full policy

As of this date, I have shared my personal data with Waytogo Software and Consulting Services Inc. ("Company").

This consent letter, within the scope of Law No. 6563 on the Regulation of Electronic Commerce, includes my explicit consent for: being informed about all kinds of purchasing transactions and applications and contractual/legal matters; commercial electronic messages and other messages to be sent to me by the Company in accordance with the relevant laws for the announcement, promotion and advertising of various products/services and general/special opportunities; my contact address information (name, mobile phone, email address) that I share with the Company being obtained for these purposes; with necessary measures taken to protect their confidentiality and in accordance with the legal principles regarding their processing, to be recorded, stored, used, updated, classified, transferred-shared in physical/electronic environments within/outside the country within the period to be foreseen not exceeding the legal maximum period by the third parties (domestic/foreign) to be determined by the above-mentioned and their partners, business partners, suppliers, service providers, successors and social media and online advertising network businesses, and to be processed in other ways specified in the laws by being provided through automatic/non-automatic methods; that I can change my communication preferences at any time or stop the communication by performing the operation (rejection) specified in the SMS/e-mail messages sent to me without showing any reason (communications that are possible/necessary by law will continue in any case); and having been informed/informed about all other relevant matters with the explanations herein and/or my contract, and reserving all my permissions-rights regarding all kinds of personal data in the contract, including my contact information; for the processing of my personal data by the Company in accordance with the laws for various information, promotion, advertising, promotion, discount, campaign, sales and marketing purposes related to all kinds of products and services, likewise, for additional service information, transactions and applications, and for sending commercial electronic messages and other messages to me via SMS/short message, automatic calling, telephone calling, social media and online advertising networks, e-mail/mail and other electronic communication tools-channels.

Full policy

DISTANCE SALES CONTRACT

ARTICLE 1 – PARTIES

1.1. INTERMEDIARY SERVICE PROVIDER

Title: Waytogo Software and Consulting Services Inc.

Address: SANAYI MAH. TEKNOPARK BLVD. NO: 1 /4C INTERIOR DOOR NO: Z08 PENDIK/ ISTANBUL

Email: info@waytogo.live

Website: https://www.waytogo.live/

1.2. BUYER

Name Surname / Title: 

Turkish ID Number: 

Tax Office: 

Tax Number: 

Address:

Phone Number:

Email: 

1.3. SELLER

Name Surname / Title: 

Turkish ID Number: 

Tax Office: 

Tax Number: 

Address:

Phone Number: 

Email:

 

ARTICLE 2 – SUBJECT OF THE CONTRACT

• 2.1 The subject of this Contract is to determine the rights and obligations of the Parties in accordance with the provisions of the Consumer Protection Law No. 6502 and the Distance Contracts Regulation published in the Official Gazette dated November 27, 2014 and numbered 29188, regarding the Buyer's purchase of online education or online professional coaching consulting services ("Service") to be provided by the Seller through the Intermediary Service Provider's platform ("Platform").

• 2.2 The Pre-Information Form and User Agreement are integral parts of this Contract.

ARTICLE 3 – OBLIGATIONS OF THE PARTIES

• 3.1. The Buyer accepts, declares and undertakes that they have purchased the Service with knowledge of the characteristics of the Service, the fee to be paid for the Service, the payment method, and the right of withdrawal according to the provisions of this Contract.

• 3.2. The Buyer will pay the Seller a consulting service fee ("Service Fee") for the Service purchased. The Buyer and Seller accept that the Payment will be collected by the Intermediary Service Provider for payment to the Seller.

• 3.3. The Seller accepts, declares and undertakes that the Intermediary Service Provider is exclusively authorized to collect payments to be made by the Buyer regarding sales through the Platform, and that the relevant payment will be collected by the Intermediary Service Provider on behalf of the Seller. The Buyer will have fulfilled the payment obligation by making the payment to the Intermediary Service Provider for the Services.

• 3.4. This Contract is deemed concluded and enters into force at the moment the Buyer pays the Service Fee. When the Buyer makes the Payment, they will be deemed to have accepted all the terms of this Contract.

• 3.5. The Buyer accepts, declares and undertakes that they have read all the conditions and explanations written in the Pre-Information Form and User Agreement, which are integral parts of this Contract, and that they have received, examined and accepted all the sales conditions, the use of the right of withdrawal and all other preliminary information accurately and completely.

3.6. The Buyer and Seller accept, declare and undertake that the Platform has the status of an intermediary service provider mediating the establishment of distance contracts within the scope of the Consumer Protection Law and the Law on the Regulation of Electronic Commerce, and that it is not obliged and responsible for controlling the content provided by the Seller and Buyer and investigating whether there is an illegal activity or situation related to this content or the Service subject to the content.

3.7. The Seller accepts, declares and undertakes that all responsibility arising from the provision of the Service under this contract belongs to the Seller. In case the Buyer suffers any damage in relation to the Service, the Parties accept, declare and undertake that the Intermediary Service Provider has no responsibility.

ARTICLE 4 – SERVICE FEE AND PAYMENT METHOD

4.1. The Buyer will pay the session package fee purchased through the Platform as the Service Fee ("Payment"). Payment will be made by the Buyer to the bank account of the Intermediary Service Provider by credit card or debit card in cash or by bank transfer/EFT.

• 4.2. If for any reason the Service fee is not paid at all or is underpaid by the Buyer, or if the payment made is canceled in the bank records, the Seller will not be obliged to perform the Service.

• 4.3. In case the Service purchased through the Platform is not performed by the Seller, the Buyer will be able to receive the Service from another consultant.

• 4.4. For credit card payments, the refund will be made as a one-time refund to the Buyer's credit card.

ARTICLE 5 – RIGHT OF WITHDRAWAL

• 5.1. Since the Platform services provided by the Intermediary Service Provider to the Buyer under this Contract constitute a service relationship between the Buyer and the Intermediary Service Provider, the right of withdrawal period starts on the day the Contract is established in accordance with the Regulation. The Buyer has the right to withdraw from the Contract within 14 (fourteen) days ("Withdrawal Period") from the establishment of this Contract without giving any reason and without paying any penalty.

• 5.2. With the expiration of the Withdrawal Period, the Buyer loses the right to withdraw without reason and without penalty with respect to unused sessions. However, if the Buyer wishes to terminate this Contract and requests it within three (3) months ("Termination Period") from the date of establishment of the Contract, the undiscounted session fees of the used sessions will be deducted from the total Service Fee and refunded to the Buyer. With the expiration of the Termination Period, the Buyer will not be able to request any refund, including the Service Fee.

• 5.3. However, since the right of withdrawal cannot be exercised in Services that have begun to be performed with the Buyer's approval from the moment the Contract is established (even if the Withdrawal Period or Termination Period has not expired) and in Services that are instantly performed in the electronic environment, the Buyer has no right of withdrawal with respect to sessions that have been used.

• 5.4. The Seller or Intermediary Service Provider is obliged to prove that the consumer has been informed about the right of withdrawal. If the Buyer is not properly informed about the right of withdrawal, they can exercise the right of withdrawal within one (1) year from the date the right of withdrawal period ends.

• 5.5. In order for the Buyer to exercise the right of withdrawal, the notification containing the intention to withdraw must be directed to the Intermediary Service Provider in writing before the right of withdrawal period expires. In case the right of withdrawal is offered to the Buyer through the Intermediary Service Provider, the Intermediary Service Provider will immediately forward to the Seller the confirmation information that the withdrawal requests submitted by the Buyer have reached them.

ARTICLE 6 – APPOINTMENT CHANGES

• 6.1. The Buyer can request an appointment through the Intermediary Service Provider and make an appointment with any expert on the desired day and time. When the Buyer creates an appointment in this way, if they will not be able to attend the meeting on the agreed day and time, they can cancel the appointment and open it or change it with another suitable appointment by providing information up to 24 (twenty-four) hours before the appointment time.

• 6.2. The Buyer has the right to cancel the session consecutively and at most twice (2) within a session package. A Buyer who cancels a session twice (2) will not be able to cancel a session again from the same account, and if they do not attend the session at the appointment time, they cannot request a refund and the relevant session is deemed used.

cannot request a refund and the relevant session is deemed used.

• 6.3. If there is less than 24 (twenty-four) hours left until the appointment time or if the Buyer has created an appointment that will take place within 24 (twenty-four) hours, they cannot open the appointment and cannot make any appointment changes. For appointments canceled by the Buyer when there is less than 24 (twenty-four) hours left, refunds cannot be requested except for proven emergency situations such as accidents, serious illness, death, natural disasters, etc.

• 6.4. If the appointment is canceled by the Seller, the Buyer can make an appointment with a new consultant or request a refund according to the refund conditions specified in Articles 5.1. and 5.2.

ARTICLE 7 – TERM OF THE CONTRACT

• 7.1. This Contract will remain in force for one (1) year from the date of its conclusion, and at the end of the 1 (one) year period, the Contract will automatically terminate.

• 7.2. After the Contract ends, the Buyer will not be able to request Services from the Seller or Intermediary Service Provider and cannot request a refund for unused sessions. In this case, the Buyer may be charged for the intermediary services provided by the Intermediary Service Provider and for the use of the Platform. However, for the avoidance of doubt, no additional fee will be requested in addition to the fee paid by the Buyer while purchasing the session.

ARTICLE 8 – APPLICABLE LAW AND COMPETENT COURT

8.1. The Buyer can make their applications regarding complaints and objections to the Consumer Arbitration Committee within the monetary limits regularly determined by the Ministry of Trade of the Republic of Turkey, or to the Consumer Court and Enforcement Directorates in cases exceeding these values, at the place where their residence is located or where the consumer transaction is made.

This Distance Sales Contract and Pre-Information Form have been read and accepted by the Buyer in electronic form.